SALT: A semantic adaptive framework for monitoring citizen satisfaction from e-government services

TitleSALT: A semantic adaptive framework for monitoring citizen satisfaction from e-government services
Publication TypeJournal Article
Year of Publication2010
AuthorsMagoutas, B, Mentzas, G
Journal"<a href=""http://www.elsevier.com/locate/eswa"" target=""_blank"">Expert Systems with Applications</a>, Vol. 37, pp. 4292?4300"