Refinement, Validation and Benchmarking of a Model for e-Government Service Quality

TitleRefinement, Validation and Benchmarking of a Model for e-Government Service Quality
Publication TypeConference Paper
Year of Publication2009
AuthorsMagoutas, B, Mentzas, G
Conference NameEighth international EGOV conference 2009, EGOV 09, within the DEXA conference, Linz (Austria), August 30 - September 3, 2