A Multiple-Item Scale for Assessing E-Government Service Quality

TitleA Multiple-Item Scale for Assessing E-Government Service Quality
Publication TypeConference Paper
Year of Publication2009
AuthorsPapadomichelaki, X, Mentzas, G
Conference Name"<a href=""http://www.egov-conference.org/egov-2009/"" target=""_blank"">Eighth international EGOV conference 2009, EGOV 09</a>, M.A. Wimmer et al. (Eds.): EGOV 2009, LNCS 5693, pp. 163-175, 2009."