A multi-criteria approach for the Assessment of e-government service quality

TitleA multi-criteria approach for the Assessment of e-government service quality
Publication TypeConference Paper
Year of Publication2011
AuthorsPapadomichelaki, X, Koutsouris, V, Konstantinidis, D, Mentzas, G
Conference Name"<a href=""http://www.springeronline.com/978-3-642-22877-3"">Janssen, M.; Scholl, H.J.; Wimmer, M.A.; Tan, Y.-H. (Eds.) 10th International Conference, EGOV 2011, Delft, The Netherlands, August 29 – September 1, 2011, Lecture Notes in Computer Science, V