An Event-Driven System for Business Awareness Management in the Logistics Domain

TitleAn Event-Driven System for Business Awareness Management in the Logistics Domain
Publication TypeConference Paper
Year of Publication2012
AuthorsMagoutas, B, Riemer, D, Apostolou, D, Ma, J, Mentzas, G, Stojanovic, N
Conference NameBusiness Process Management Workshops
Abstract

Modern organizations need real-time awareness about the current business conditions and the various events that occur from multiple and heterogeneous environments and influence their business operations. Moreover, based on real-time awareness they need a mechanism that allows them to respond quickly to the changing business conditions, in order to either avoid problematic situations or exploit opportunities that may arise in their business environment. In this paper we present an event-driven system that enables awareness about the situations happening in business environments and increases organizations’ responsiveness to them. We illustrate how the proposed system increases the awareness of stakeholders about the running business processes, as well as their flexibility by presenting a practical application of the system in the logistics domain.